About us
We are totally committed to our customers and to the quality of the service we provide, considering it our primary duty to generate the highest levels of client satisfaction possible.
We listen to our clients all the time, as an integral part of the process in continuously improving our products and the service we deliver.
We constantly challenge existing processes and quickly seize new business opportunities. We are always seeking ways to develop, implement and improve the effectiveness of our quality management system, with regular audits and inspections to ensure we are meeting, and exceeding our goals
Our Cleaning Quality Guarantee is an on-going partnership, based on the implementation of approved procedures that are constantly monitored, and reliant on responding quickly and effectively to our client's feedback.
We believe that quality should be inherent in all our operational processes. Our quality assurance policy is applied at all staff levels, to all procedures, and materials / equipment used in our cleaning service. Our quality policy is structured to not only raise the standard of cleaning initially, but to consistently maintain these standards throughout the contract.
We motivate and engage with our staff with internal processes and training programs to ensure we retain the best people. This directly reflects on the professionalism our clients experience from our operatives and their work.